1. Overview

This Hosting Policy applies to website hosting services provided by Nexity.

2. Service Scope

Nexity provides shared hosting services designed for business websites, informational websites, and general web presence requirements. Hosting plans are allocated according to the resources described on the website or agreed in writing.

3. Fair Usage

Hosting services are subject to fair and reasonable usage. Clients may not use shared hosting in a way that places excessive demand on shared infrastructure or negatively affects platform stability.

4. Prohibited Use

Clients may not use hosting services for unlawful, abusive, or harmful activity.

  • Illegal content
  • Malware distribution
  • Phishing
  • Spam operations
  • Unauthorised access attempts
  • Copyright infringement
  • Malicious scripts or abusive workloads

5. Resource Limits

Resource allocations such as storage, memory, CPU, email account limits, and website limits are governed by the selected hosting package. Where usage exceeds reasonable limits, Nexity may request that the client upgrade, reduce usage, or adjust workload.

6. Backups

Backups may be provided as part of the hosting environment, but they are not guaranteed unless expressly stated in writing. Clients remain responsible for maintaining their own current backups.

7. Suspension

Nexity reserves the right to suspend hosting services where protection of the platform, payment status, or security concerns make suspension necessary.

  • Payment is overdue
  • Security risks are identified
  • Prohibited usage is detected
  • A hosted account creates unreasonable instability or abuse

8. Uptime and Maintenance

Nexity aims to provide stable hosting services, but uninterrupted uptime is not guaranteed. Maintenance, software updates, third-party failures, infrastructure issues, or attacks may affect availability.

9. Third-Party Dependencies

Hosting services may rely on registrars, infrastructure providers, certificate systems, DNS services, or other third-party platforms. Nexity is not liable for issues caused by these providers.

10. Client Content

Clients remain solely responsible for the content they host and must ensure that their content and use of the service remain lawful and appropriate.