Computer & Laptop Repairs
Hardware diagnostics, component replacement, boot and startup issues, overheating problems, power faults, and data access or recovery assistance.
Repair details
IT Support Services
Hands-on support built around repair, maintenance, setup, and reliable day-to-day operation.
Nexity provides practical IT support for home users, small businesses, and growing teams. Services are delivered with a labour-based pricing model so clients pay fairly for the actual work required rather than fixed service menus that do not reflect the real problem.
Transparent pricing
Standard labour rate: R350/hour. Call-out fee: R250 per visit. IT services are billed by labour to match the work actually done.
OS Maintenance
A complete system service designed to restore performance, stability, and security through optimisation, cleanup, repair, and hardening.
Maintenance overviewIT Setup & Configuration
Email setup, Outlook, mobile, IMAP/Exchange configuration, printer and peripheral setup, software installation, and workstation setup.
Setup detailsNetwork & WiFi Solutions
Router setup, WiFi optimisation, signal troubleshooting, network configuration, and small office network setup.
Network detailsInternet Troubleshooting
Slow internet diagnosis, latency and packet loss testing, ISP issue identification, and practical connection stabilisation.
Internet supportOngoing IT Support
Remote support, on-site support, preventative maintenance, and advisory services for clients who want dependable long-term help.
Support plans
OS Maintenance Includes
- System optimisation
- Malware and adware removal
- Windows integrity repair
- Disk cleanup and storage optimisation
- Driver updates using stable versions only
- Software cleanup and browser optimisation
- Network stack reset
- Basic security hardening
Service Process
Every support request follows a clear, practical workflow.
1. Assessment2. Diagnosis3. Implementation4. Optimisation5. Ongoing Support
The goal is to understand the issue properly, solve it in a way that lasts, and leave the client with a more stable, easier-to-use environment afterward.