Common support questions, answered clearly.
These answers cover Nexity’s pricing approach, support options, business support, hosting services, Microsoft 365 email hosting, and game server hosting.
Short, direct answers that help you understand how Nexity works.
If the question you have is not covered below, you can still reach out directly and describe the issue or service you need.
No. IT services are billed on a labour basis at R350/hour, with a R250 call-out fee for on-site visits where applicable.
Yes. Remote support is available when the issue can be handled effectively without an on-site visit.
Yes. Nexity supports home users, small businesses, and growing teams with practical day-to-day technical help.
Yes. Nexity provides website hosting together with domain support and ongoing technical assistance.
Yes. Nexity offers Microsoft 365 email hosting with tenant setup, domain linking, user setup, and ongoing support.
Yes. Nexity supports all AMP-compatible game server hosting on a quote basis.
Contact Nexity and explain the issue or service you have in mind.
A short description of the problem is usually enough to point you toward the right support, hosting, or email solution.